Mortgage Loan Officer Assistant in Charlotte, NC at Cornerstone Home Lending, Inc.

Date Posted: 3/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    Charlotte, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Who we are…

Cornerstone Home Lending is a unique top ten national home lender with a reputation of amazing service, customer satisfaction, on-time closings, team member retention and happiness.  Our mission is to use and improve on our God-given talents to make a difference to the lives of our team members, customers, shareholders and the people who provide services to us.  We employ more than 1,800 people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.  Our brand is known for on-time closings - a key core conviction of Cornerstone. Our customers nationally rate their experience with Cornerstone at a score of 95 … 6 points higher than all competitors.  Additionally, Cornerstone has been recognized by Workplace Dynamics as a “Top 100 Workplace” for the 7th consecutive year.  March 1, 2017 marked the beginning of Cornerstone’s 30th year in the residential lending business, so we have successfully navigated our company through many industry cycles and changes in regulations.

We are a great company with great people and we are looking for an experienced Full-Time Mortgage Loan Officer Assistant, who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier mortgage professionals.  This professional will work in a tight-knit, goal-oriented team where our Customers and Loan Officers can rely on them ensure an accurate and timely closing process. Our work is fast paced, deadline based, challenging, and guaranteed to never be boring!  We set the bar in our industry for fanatical service standards and stellar performance.   We all work super hard and we have a ton of fun.

Cornerstone has been setting all-time production records for over a year, and our dedicated support staff makes that growth possible.  Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and incentive plan.

Who we are looking for…

We’re seeking a fantastic Loan Officer Assistant who will assist our Loan Officers in our Upper Charlotte branch in partnering with Realtors, Builders, and other clients in securing mortgage financing.  In this role, you must be technically competent and driven to help our customers.  You will need to bring enthusiasm, attention to detail, and a servant heart to this role.

At Cornerstone, our team members share our commitment to success by:

•        Delivering “lights out” service to clients, referral sources and business associates

  • Building trust through integrity in everything we do

  • Taking personal responsibility for high performance

  • Embracing diversity for growth and innovation

What you'll need to be successful…

Success in this job relies on your time management skills, organization, and positive attitude.

•        Perform specific and general tasks assigned by manager/Loan Officers.

•        Stay acquainted with managers and Loan Officers current/daily schedules.

•        Meet with clients/business partners to obtain and complete all necessary documentation requirements.

•        Accurately obtain and review client’s data and financial profile.

•        Properly prepare files for submission to set up/processing.

•        Follow up with written and verbal communication to clients, builders, Realtors and business partners.

•        Consistently following up with clients keeping them informed of the loan process and status.

•        Ensure loan applications move through the process smoothly and closes in a timely manner.

•        Promptly respond to client’s questions and concerns.

•        Efficiently perform a variety of research duties to support the branch.

Job Requirements


•        At least three years’ experience in the mortgage lending and real estate industry preferred.

•        Excellent written and verbal communication skills.

•        Proficient in Microsoft Office and capability to utilize office equipment.

•        Proficient organizational skills and ability to prioritize productivity

•        Excellent listening skills and understanding the client’s needs and able to set expectations.

•        Knowledge of interest rates, loan products and processing.

•        Rapid decisions making abilities and aptitude to work in a fast-paced environment daily.

Call To Action…

If Cornerstone Home Lending sounds like the place you’d like to explore and if you have the qualifications, drive, and passion to be a member of our family, please let us know!  We would love to get to know you.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

No agencies or third parties please.


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